Job Description

Job Description:

At Alit Wines and Rose & Arrow Estate, we strive for excellence in winegrowing, winemaking, and wine education. We are looking for a strong candidate to join our team in the tasting room who is personable, communicative, and works well in a team. If you are someone who loves getting to know people, talking about wine, and building long-lasting relationships then this is the position for you. This is a full-time position (40 hours per week) with with full benefits for the right candidate.

Key Responsibilities
•  Greets guests with a warm and welcoming demeanor.
•  Presents wine information and brand messaging with confidence and credibility.
•  Manages daily reservations using our reservation system (Tock) and performs daily tasting room operations
•  Actively sells wine and wine club memberships to meet and exceed sales goals
•  Accurately processes wine orders and customer information via POS system (WineDirect)
•  Ensures opening and closing duties are completed and performed in a timely manner.
•  Assists with private events both on and off-site.
•  Actively contributes to tasting room procedures and brings forth new ideas for sales success.
•  Creates strong relationships with club members as well as winery partners such as local wineries, hotels, and restaurants.
•  Ensures general maintenance and cleaning of the sales floor and customer areas.

Minimum Requirements:
•  21+ years of age.
•  Have or obtain OLCC certification and Food Handlers certification within 30 days
•  Excellent verbal communication skills.
•  High School Diploma or equivalent certificate of completion.
•  Hospitality-driven with a focus on providing guests with exceptional service.
•  Ability to multitask and problem-solve effectively and efficiently.
•  Must be comfortable with entertaining and hosting multiple groups at once.
•  Ability to stand or walk 7+ hours per day.
•  Ability to work weekends, holidays, and occasional evenings.
•  Ability to consistently lift 40 pounds.
•  Organize and maintain a clean and efficient environment.
•  Interact and effectively work with fellow team members and supervisors in a professional manner.

Preferred Requirements
•  Two years experience in a hospitality and/or service position.
•  WSET 2 and or 3, or equivalent (Oregon Wine Expert, Court of Masters).
•  Prior POS experience (WineDirect, Commerce7)
•  Prior experience with Tock and setting up reservations.
•  Experience using Google Drive as well as Microsoft Office.
•  Personal laptop that can be used in the tasting room.

Commitment to Diversity, Equity, and Inclusion: Alit Wines seeks to create a diverse and authentic culture. We do not discriminate based on age, race, ethnicity, national origin, religion, gender, sexual orientation, disability, or other non-merit characteristics.

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Job Tags

Holiday work, Full time, Local area, Weekend work, Afternoon shift,

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