Job Description

Systems Administrator

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off

• Provide exceptional support for helpdesk escalation tickets.
• Manage and administer Windows Server environments, including virtualized environments.
• Intune and Autopilot administration and setup with a minimum of 4 years of experience.
• Expertise in Azure (Office 365, Intune, AD, Virtualization) and AWS (EC2, Elastic Beanstalk) environments, with at least 2 years of experience in each.
• Perform system configuration, maintenance, and refresh activities according to standard operating procedures and change management processes.
• Implement, upgrade, and decommission hardware and software systems under the guidance of senior team members.
• Support mass IT service deployments across the organization.
• Familiarity with disaster recovery solutions and conducting disaster recovery testing, maintenance, and improvement with a minimum of 4 years of experience.
• Monitor system stability, availability, and performance, troubleshooting any identified issues in enterprise systems.
• Apply security best practices, including encryption, certificates, and network security.
• Support networking technologies: Switching, Routing, VPN, Firewall, VoIP, Wireless, VLANs, DHCP, DNS, Data Center management, and network management software .
• Ability to adhere to strict security protocols within a highly secure environment.
• Collaborate with cross-functional teams to meet system administration needs.
• Script automation tasks and implement RMM (Remote Monitoring and Management) tools.
• Other duties as assigned by supervisor/manager.

Knowledge, Skills, & Abilities:

• CompTIA Network+ and CompTIA Security+ certifications.
• Certifications such as MCITP, MCSA, or MCSE preferred.
• Working knowledge of SOC2, HIPAA, NIST, or HITRUST standards.
• Experience with Mac OS administration.
• High attention to detail and excellent organizational skills.
• Ability to prioritize and manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Ability to commute reliably to the Denver Tech Center.

Education and Experience:

• High School Diploma or equivalent (Bachelor's Degree in IT-related field preferred).
• Minimum of 4 years of experience in Disaster Recovery testing, maintenance, and improvement.
• Minimum of 4 years of experience in Intune and Autopilot administration and setup.
• 2 years of experience in AWS and Azure environments.

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